Personal

Skills / Experience

• strong communication skills.
• ability to work unsupervised, and within a team structure.
• well developed organisational and time management skills.
• demonstrated analytical and problem solving ability.
• demonstrated commitment to customer service.
• self-motivated.

Employment History

• analyze business requirements to determine site architecture, database structure and project build plan / timeline
• site design, coding, implementation, documentation
• development using asp/vbscript, vb, sql server, c#, html, xhtml, dhtml, ajax, javascript, photoshop, .net, etc
• website setup and deployment
• integration of... design elements, flash, etc
• unit testing
• supplier liaison

• analyze business requirements to determine site architecture, database structure and project build plan/ timeline
• site design, coding, implementation, documentation
• development using asp/vbscript, vb, sql server, c#, html, xhtml, dhtml, javascript, photoshop, .net, etc
• website setup and deployment
• integration of... design elements, flash, vb components, etc
• website accessibility against w3c standards (as well as compliance with uk laws)
• unit testing
• client liaison

• analyze business requirements to determine site architecture, database structure and project build plan/ timeline
• site design, coding, implementation, documentation
• development using asp/vbscript, vb, sql server, c#, html, xhtml, dhtml, javascript, photoshop, .net, etc
• website setup and deployment
• integration of... design elements, flash, vb components, etc
• version control using ms sourcesafe
• responsible for the management/supervision of all graphical design aspects/elements
• responsible for ensuring website accessibility against w3c standards (as well as compliance with uk laws)
• unit testing
• client liaison

• work with pm & business analyst in project proposal & scoping phase
• analyze business requirements to determine site architecture, database structure and project build plan/ timeline
• site design, coding, implementation, documentation (within & out code)
• development using asp, vbscript, sql server, cold fusion, xml/xslt, html, dhtml, javascript, jscript, msaccess, oracle, photoshop, etc
• tech Lead; managing a team of developers
• website setup and deployment
• integration of... design elements, flash, vb components, etc
• version control using ms sourcesafe
• unit and system testing
• client liaison

• responsible for the development of the healthcare intranet, including site planning, application & page design, coding, layout, maintenance, support and staff training.
• development using asp, cold fusion, html, javascript, ms access, paintshop pro, etc
• quality testing and help desk operation

• membership administration and claims authorisation
• member assistance & query resolution

• managed customer internet inquiries
• training of new member services staff
• preparation and design of call centre reports

• responsible for managing and reporting on crown's non-gaming financial transactions (managaing 5-10 million dollars weekly)

• complaint resolution / problem solving through written and verbal communication with guests - involving liaison at all levels.
• information collation and statistical reporting

• teaching / educating / assisting guests with casino games & facilities
• vip guest relations and instruction

• dealt and supervised casino games within strict guidelines

Training / Certificates / Conferences

Education

Interests

Referees / References